LEGAL DOCUMENTATION

YUChat Privacy Policy

Effective Date: 11 November 2026  |  Last Updated: 11 November 2026

This Privacy Policy explains how YUChat (“we”, “our”, “us”) handles information when you use the YUChat mobile application and website.

YUChat is an offline-first communication application designed to help users communicate with nearby devices through supported wireless technologies, including Wi-Fi Direct and Bluetooth.

Operated by: Mercury Softech
Website: yuchat.in
Privacy Contact: hr@mercurysoftech.in
Registered Address: 3rd Floor, GrandTowers, Cheran Salai, LIC Colony, Ayyappa Nagar, K K Nagar, Tiruchirappalli, Tamil Nadu 620021

1. Information We Access

Depending on your device, operating system, permissions and features you use, YUChat may access:

  • Device information: Device model, operating system version and app version.
  • Nearby-device information: Information required to discover and connect to nearby devices.
  • Bluetooth permissions: Required for supported nearby-device discovery and communication.
  • Wi-Fi permissions: Required for supported local wireless connections.
  • Location permission: Some Android versions may require location-related permission for Bluetooth or nearby-device discovery. Where requested, the permission is used only for the relevant functionality, subject to the app's implementation.
  • Files and media: Photos, videos and documents that you choose to send or receive.
  • Microphone: Used when you choose voice messaging or walkie-talkie-style audio features.

We request permissions only when required for the relevant feature.

2. Messages and File Transfers

YUChat is designed for direct, nearby-device communication.

  • Messages are intended to be exchanged between connected devices.
  • Voice messages and files are transferred through supported local communication methods.
  • Message and file content may be stored locally on your device or the receiving device.
  • We do not intend to operate a central messaging server that stores or relays your message content.

However, this statement must be updated if any feature uses cloud storage, remote messaging infrastructure, backups or server-side processing.

Users should understand that local communication does not automatically guarantee end-to-end encryption. Encryption protections depend on the actual implementation.

3. Information We May Collect

Depending on the features and third-party services enabled in the released version, we may collect:

  • App performance information.
  • Crash reports and diagnostic information.
  • Basic technical information.
  • Support requests and information you voluntarily provide.
  • Subscription and transaction-related information, where applicable.

Payment providers may independently process payment information. We do not claim to store complete card or banking credentials.

4. How We Use Information

Information may be used to:

  • Provide nearby-device communication.
  • Enable voice and file-sharing features.
  • Maintain app functionality.
  • Troubleshoot technical problems.
  • Improve performance and reliability.
  • Respond to customer support requests.
  • Protect the application against misuse and security threats.
  • Process subscriptions or payments, if offered.

5. Sharing of Information

We do not sell personal information.

Information may be shared only where necessary:

  • With another device when you intentionally communicate or share files.
  • With service providers that support app operations, if enabled.
  • With payment providers when you make a purchase.
  • With authorities where disclosure is legally required.
  • To protect users, our services or our legal rights.

Any third-party service integrations should be disclosed in this policy.

6. Data Storage and Retention

Information stored locally by YUChat may remain on your device until you delete it, clear app data or uninstall the application.

Information processed by third-party services may be retained according to their own retention policies and our contractual arrangements.

We retain other personal information only for as long as necessary for the purposes described in this policy or as required by applicable law.

7. Security

We use reasonable technical and organizational safeguards intended to protect information.

However, no electronic communication or storage method is completely secure.

Users should avoid sharing sensitive information with unknown or untrusted nearby devices.

8. User Rights

Subject to applicable law, users may have rights to:

  • Request information about personal data we process.
  • Request correction of inaccurate information.
  • Request deletion of eligible personal information.
  • Withdraw permissions through device settings.
  • Raise privacy concerns or complaints.

Some information stored exclusively on your device can be deleted through the app or device settings.

9. Children's Privacy

YUChat is not intended for use by children without appropriate parental or guardian involvement.

We do not knowingly collect children's personal data in violation of applicable law. Where legally required, parental or guardian consent will be obtained before processing children's personal data.

10. Third-Party Services

YUChat may integrate third-party services such as app stores, payment providers, analytics tools or crash-reporting services.

Their privacy practices are governed by their own privacy policies.

Any third-party integrations used in the production release should be listed here.

11. International Users

If you access YUChat from outside India, your information may be subject to the privacy laws applicable in your location.

We will handle personal information in accordance with applicable legal requirements.

12. Changes to This Privacy Policy

We may update this Privacy Policy when our features, technology or legal requirements change.

Updated versions will be published on our official website with a revised effective date.

13. Contact Us

For privacy-related questions, requests or complaints:

YUChat Privacy Team
Company: Mercury Softech
Website: yuchat.in
Address: 3rd Floor, GrandTowers, Cheran Salai, LIC Colony, Ayyappa Nagar, K K Nagar, Tiruchirappalli, Tamil Nadu 620021